Shipping & Returns.
Shipping Policy
We offer shipping services worldwide.
After your order has been successfully placed, we will process it within 10 business days. Please note that business days exclude weekends and public holidays.
Orders are shipped for delivery within 10-15 business days of placing your order, depending on the destination.
Please note that these delivery estimates may be subject to change. We are not responsible for any delays caused by Postage companies or any other external factors. Kindly refer to your Tracking details for estimated delivery date.
Shipping is International. The shipping cost will be displayed at the checkout before you complete your purchase.
All orders shipped will include a tracking number. Once your order is shipped, we will provide you with the tracking information so you can monitor the progress of your shipment on the postage services website.
It is your responsibility to provide accurate and complete shipping information. Please double-check the shipping address provided during checkout. We are not responsible for any delays or mis deliveries caused by incorrect or incomplete addresses. In the event that a package is returned to us due to an incorrect address, you may be responsible for additional shipping charges to resend the package.
If you encounter any issues with your delivery, such as a lost or damaged package, please contact us as soon as possible. We will work to resolve the issue and ensure that you receive your order.
During peak holiday seasons or during promotions, shipping times may be longer than usual due to increased order volumes. We will provide updated shipping estimates during such periods to manage your expectations.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team.
Returns
We understand the importance of customer satisfaction and strive to provide high-quality products. However, we are unable to offer returns or refunds at this time. We encourage you to carefully review the product description, sizing information, and any available images before making a purchase. If you have any questions or concerns about your purchase, we are more than happy to assist you to ensure you make an informed decision.
In the unlikely event that you receive a defective or damaged item, please contact our customer service within 5 business days of receiving your order. We will do our best to address the issue and find a suitable solution. We appreciate your understanding and support, your satisfaction is important to us, and we will make every effort to ensure you have a positive experience with our products.